Shipping policy

Published: 2025.04.16
Last Updated: 2025.10.24

General Information

All orders placed on CarOriginals.eu are processed and shipped by GTV Trading, located in Vilnius, Lithuania.
We ship orders to most countries worldwide using reliable international courier services.

We aim to provide transparent, fair shipping rates and delivery times for every customer.

Shipping Rates

  • European Union (EU): Standard shipping fee from €5 EUR.
    Final shipping cost depends on order weight, dimensions, and delivery destination.
  • Outside the EU: International shipping fees vary. You will receive confirmation of the final shipping cost before order dispatch.

💡 All shipping costs are displayed or confirmed before your order is processed and billed.

Customs, Duties & Taxes

All prices on CarOriginals.eu are shown in euros (€) and include VAT where applicable.
Buyers outside the European Union are responsible for any additional customs duties, import taxes, or local fees imposed by their country’s customs authorities.

We are legally required to declare the full transaction value of all shipped items.
Any such charges are collected directly by the courier or customs office upon delivery.

Order Processing & Delivery Times

We strive to process and dispatch all confirmed orders as quickly as possible.

  • Order processing time: typically 1–7 business days
  • Estimated delivery: usually 5–12 business days after dispatch

Delivery times may vary depending on your destination, local customs processing, or courier delays.

Once your order is shipped, you will receive a tracking number by email to monitor your parcel’s progress.

Damaged or Lost Shipments

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us immediately at info@caroriginals.eu.

We will open an investigation with the courier and, if necessary, offer a replacement or refund according to our Refund & Return Policy.

Additional Notes

  • Orders are shipped only after successful payment confirmation.
  • Deliveries are made to the shipping address provided at checkout.
  • Please ensure your contact and address details are accurate to avoid delays or lost shipments.

Contact Information

For questions about shipping rates, delivery times, or tracking updates, please contact our support team:

Email: info@caroriginals.eu
Website: https://caroriginals.eu