Terms of service

Published: 2025.04.16
Last Updated: 2025.10.24

Introduction

Welcome to CarOriginals.eu, operated by GTV Trading.
By accessing or purchasing from this website, you agree to be bound by these Terms of Service and all applicable laws.
Please read them carefully before placing any orders.

If you do not agree to these terms, you may not use or access our website.

Business Information

GTV Trading
Location: Vilnius, Lithuania
Email: info@caroriginals.eu
Website: https://caroriginals.eu

We specialize in the sale of genuine OEM car parts and accessories.

    Online Store Terms

    • You must be at least 18 years old or have parental consent to use our site.
    • You agree not to use our products for any illegal or unauthorized purpose.
    • You may not transmit any malicious code, spam, or viruses.
    • Any breach of these Terms will result in termination of your right to use our site.

    Products and Availability

    We make every effort to ensure product information, descriptions, and prices are accurate.
    However, we reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate at the time of purchase.

    All products are subject to availability. If an ordered item is out of stock, you will be notified and offered an alternative or a refund.

    Orders and Payments

    When placing an order, you agree that all information you provide is accurate and complete.
    We reserve the right to refuse any order if we suspect fraud or unauthorized activity.

    Payments are processed securely through Shopify Payments, PayPal, or other trusted payment providers.
    Your payment details are encrypted and never stored on our servers.

    Shipping and Delivery

    We ship orders across the European Union and selected international destinations.
    Estimated delivery times and shipping fees are shown at checkout.
    Delays may occur due to courier issues, customs, or unforeseen circumstances.

    All orders are shipped with a tracking number. You will receive tracking details once your order has been dispatched.

    Returns and Refunds

    Please refer to our Refund & Return Policy for detailed information.
    In summary:

    • Defective or damaged goods must be reported within 24 hours of delivery.
    • Approved returns will receive a prepaid return label.
    • Refunds are processed within 5–10 business days after approval.

    Non-defective goods are generally not eligible for return unless otherwise agreed.

    Intellectual Property

    All content, images, and materials on CarOriginals.eu are the property of GTV Trading or its licensors.
    You may not copy, reproduce, or redistribute any content without written permission.

    Limitation of Liability

    To the fullest extent permitted by law, GTV Trading shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
    Our total liability shall not exceed the purchase price of the product in question.

    Third-Party Links

    Our website may contain links to third-party websites for your convenience.
    We are not responsible for the content or accuracy of those external sites.
    Use of third-party links is at your own risk.

    Governing Law

    These Terms of Service shall be governed by and construed in accordance with the laws of Lithuania.
    Any disputes shall be resolved in the courts of Vilnius, Lithuania.

    Modifications

    We reserve the right to update or replace any part of these Terms at any time.
    Changes take effect immediately upon posting on this page.
    It is your responsibility to review these Terms periodically for updates.

    Contact Information

    Questions about the Terms of Service should be sent to:
    info@caroriginals.eu